Shipping and Returns Policy
We are unable to deliver to the Northern Territory, Western Australia and Tasmania or outside of Australia.
We have a flat rate Australia Post rate of $19.95, regardless of how many plants are in your order.
If you live outside of the Australia Post metropolitan delivery areas we will send express post and absorb the cost.
Plants will be dispatched on the Monday after payment is verified.
Once dispatched, delivery normally takes 1 to 5 business days.
In the event of a public holiday being a Monday or Tuesday we will push forward the dispatch to the following Monday.
During the Christmas break, we will have our last dispatch on the Monday before Christmas day that has a full 5 business days before Christmas day.
Your plants will be securely packaged in new cardboard boxes.
Returns Policy
If you have a problem with your order please email us as we will happily refund or replace or accept returns as required.
We only accept and pay postage on returns for defective products.
Please contact us before sending returns.
We may ask you to send us some pictures of your plants if there is a problem.